How To Fix S1253 - Internal error: SAP statistics are not available

SAP Error Message - Details

• Message type: E = Error

• Message class: S1 - Statistik / SAP-Monitor

• Message number: 253

• Message text: Internal error: SAP statistics are not available

What causes this issue?

Unknown.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please report this error to SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message S1253 - Internal error: SAP statistics are not available ?

  The SAP error message S1253, which states "Internal error: SAP statistics are not available," typically indicates that there is an issue with the SAP system's ability to access or retrieve statistical data. This can occur for various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  Database Issues: The underlying database may be experiencing problems, such as corruption or connectivity issues, which can prevent SAP from accessing statistical data.
  Configuration Problems: Incorrect configuration settings in the SAP system or the database can lead to this error.
  Missing or Incomplete Data: If the statistical data has not been collected or is incomplete, the system may throw this error.
  System Performance Issues: High load on the system or performance bottlenecks can lead to timeouts or failures in retrieving statistics.
  Authorization Issues: The user or process attempting to access the statistics may not have the necessary permissions.
  
  Solutions:
  
  Check Database Connectivity: Ensure that the database is up and running and that there are no connectivity issues. You can check the database logs for any errors.
  Review Configuration Settings: Verify that the configuration settings for the SAP system and the database are correct. This includes checking the parameters related to statistics collection.
  Collect Missing Statistics: If the statistics are missing, you may need to run the relevant transactions or reports to collect the necessary data. For example, you can use transaction codes like ST03N to analyze workload and statistics.
  Monitor System Performance: Use transaction codes like SM50 or SM66 to monitor system performance and identify any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling tasks during off-peak hours.
  Check Authorizations: Ensure that the user or process has the necessary authorizations to access the statistical data. You can review the user roles and permissions in transaction SU01.
  SAP Notes and Support: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ST03N (Workload Analysis), ST02 (Tune Summary), and SM21 (System Log) for monitoring and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, especially if it is impacting critical business processes.
  
  By following these steps, you should be able to identify the cause of the S1253 error and implement a solution to resolve it.