How To Fix S06802 - SAP Netweaver Workload Statistics - "Application Servers" Group

SAP Error Message - Details

• Message type: E = Error

• Message class: S06 - SAP Netweaver Workload Collector

• Message number: 802

• Message text: SAP Netweaver Workload Statistics - "Application Servers" Group

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message S06802 - SAP Netweaver Workload Statistics - "Application Servers" Group ?

  The SAP error message S06802 typically relates to issues in the SAP NetWeaver Workload Statistics, specifically within the "Application Servers" group. This error can arise due to various reasons, including configuration issues, performance bottlenecks, or data inconsistencies in the workload statistics.
  Cause:
  
  Data Inconsistency: The workload statistics data may be inconsistent or corrupted, leading to errors when trying to access or display the information.
  Configuration Issues: Incorrect configuration settings in the SAP system can lead to problems in collecting or displaying workload statistics.
  Performance Bottlenecks: High system load or performance issues can prevent the proper collection of workload statistics.
  Authorization Issues: Lack of proper authorizations for the user trying to access the workload statistics can also trigger this error.
  
  Solution:
  
  Check System Configuration: Ensure that the configuration settings for workload statistics are correctly set. This includes checking the parameters related to workload collection in the SAP system.
  Data Consistency Check: Run consistency checks on the workload statistics data. You can use transaction codes like ST03N to analyze workload data and identify any inconsistencies.
  Performance Monitoring: Monitor the system performance to identify any bottlenecks. Use transaction codes like ST02 (buffer statistics) and ST04 (database performance) to analyze performance issues.
  User Authorizations: Verify that the user has the necessary authorizations to access the workload statistics. Check the roles and profiles assigned to the user.
  System Restart: In some cases, restarting the affected application server or the entire SAP system may resolve temporary issues causing the error.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ST03N (Workload Analysis), ST02 (Tune Summary), and ST04 (Database Performance).
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or screenshots.
  Documentation: Review SAP documentation related to workload statistics and performance monitoring for best practices and troubleshooting steps.
  
  By following these steps, you should be able to diagnose and resolve the S06802 error in SAP NetWeaver Workload Statistics.