How To Fix S06767 - The workload collector job has the wrong name

SAP Error Message - Details

• Message type: E = Error

• Message class: S06 - SAP Netweaver Workload Collector

• Message number: 767

• Message text: The workload collector job has the wrong name

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message S06767 - The workload collector job has the wrong name ?

  The SAP error message S06767 indicates that there is an issue with the workload collector job in your SAP system. This error typically arises when the workload collector job is not named correctly or does not match the expected naming conventions set by the system.
  Cause:
  
  Incorrect Job Name: The workload collector job may have been renamed or created with a name that does not conform to the expected naming conventions.
  Configuration Issues: There may be configuration issues in the system that lead to the workload collector job not being recognized.
  Transport Issues: If the job was transported from another system, it may not have been set up correctly in the target system.
  
  Solution:
  
  Check Job Name: Verify the name of the workload collector job in transaction code SM37 (Job Monitoring). Ensure that it matches the expected naming convention.
  Recreate the Job: If the job name is incorrect, you may need to delete the existing job and recreate it with the correct name. You can do this in transaction SM36 (Define Background Job).
  Review Configuration: Check the configuration settings for the workload collector in transaction RZ20 (CCMS Monitoring) or RZ11 (Profile Parameters) to ensure everything is set up correctly.
  Check Transport Logs: If the job was transported, review the transport logs to ensure that the job was transported correctly and that there were no errors during the transport process.
  Consult Documentation: Refer to SAP documentation or notes related to workload collector jobs for any specific naming conventions or requirements.
  
  Related Information:
  
  Transaction Codes:
  
  SM37: Job Monitoring
  SM36: Define Background Job
  RZ20: CCMS Monitoring
  RZ11: Profile Parameters
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Consider searching or posting in the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to contact SAP support for further assistance.