How To Fix S06755 - User time zone or UTC time incorrect (client &1, user &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: S06 - SAP Netweaver Workload Collector

• Message number: 755

• Message text: User time zone or UTC time incorrect (client &1, user &2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message S06755 - User time zone or UTC time incorrect (client &1, user &2) ?

  The SAP error message S06755 indicates that there is a mismatch or incorrect configuration related to the time zone settings for a user in a specific client. This error typically arises when the user's time zone settings do not align with the expected settings in the SAP system, which can lead to issues with time-sensitive transactions or data processing.
  Cause:
  
  User Time Zone Configuration: The user's time zone settings in their profile may not be set correctly.
  Client Time Zone Settings: The client settings for time zones may not be configured properly, leading to discrepancies.
  UTC Time Settings: The system may be expecting a certain UTC time configuration that does not match the user's settings.
  Daylight Saving Time: If the user's time zone observes daylight saving time, and the settings are not updated accordingly, it can lead to this error.
  
  Solution:
  
  
  Check User Profile Settings:
  
  Go to the user profile settings in SAP (transaction code SU01).
  Verify the time zone setting for the user. Ensure it is set to the correct time zone that the user is in.
  
  
  
  Check Client Settings:
  
  Ensure that the client settings for time zones are correctly configured. This can typically be checked by an administrator.
  Use transaction code RZ10 to check the profile parameters related to time zones.
  
  
  
  Adjust UTC Settings:
  
  If the system is configured to use UTC, ensure that the user's time zone is correctly aligned with UTC settings.
  You may need to consult with your system administrator to ensure that the UTC settings are correct.
  
  
  
  Daylight Saving Time:
  
  If applicable, ensure that the time zone settings account for daylight saving time changes. This may require updating the time zone settings in the user profile.
  
  
  
  Log Off and Log Back In:
  
  After making changes to the user profile or client settings, have the user log off and then log back in to ensure that the changes take effect.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance
  RZ10: Profile Parameter Maintenance
  
  
  Documentation: Refer to SAP Help documentation for more details on user profiles and time zone settings.
  Support: If the issue persists after checking the settings, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to resolve the S06755 error and ensure that the user's time zone settings are correctly configured.