How To Fix S>515 - Internet user & (type &, client & ) is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: S> -

• Message number: 515

• Message text: Internet user & (type &, client & ) is locked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message S>515 - Internet user & (type &, client & ) is locked ?

  The SAP error message "S>515 Internet user & (type &, client & ) is locked" indicates that a specific internet user account is locked in the SAP system. This can happen for various reasons, such as multiple failed login attempts, administrative actions, or security policies.
  Cause:
  
  Multiple Failed Login Attempts: The user may have entered incorrect credentials multiple times, leading to an automatic lockout.
  Administrative Lock: An administrator may have manually locked the user account for security reasons.
  Password Expiration: The user’s password may have expired, and the account is locked until the password is reset.
  Security Policies: The system may have security policies in place that lock accounts after a certain number of failed login attempts.
  
  Solution:
  
  
  Unlock the User Account:
  
  An SAP administrator can unlock the user account using transaction code SU01 (User Maintenance).
  Enter the username and click on the "Lock/Unlock" button to unlock the account.
  
  
  
  Reset Password:
  
  If the password has expired, the administrator can reset the password in the same transaction (SU01).
  
  
  
  Check Security Policies:
  
  Review the security policies in place regarding user account lockouts and adjust them if necessary.
  
  
  
  User Education:
  
  Educate users about the importance of entering correct credentials and the consequences of multiple failed attempts.
  
  
  
  Monitoring:
  
  Implement monitoring to track failed login attempts and take proactive measures to prevent account lockouts.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance (for bulk unlocking)
  
  
  
  User Lock Status: You can check the lock status of a user in the user maintenance screen (SU01) under the "Logon Data" tab.
  
  
  SAP Notes: Check SAP Notes for any specific issues or patches related to user management and security.
  
  
  System Logs: Review system logs (transaction SM21) for any related entries that might provide more context on why the account was locked.
  
  
  By following these steps, you should be able to resolve the issue related to the locked internet user account in SAP.