How To Fix RU762 - Error records does not originate from a confirmation, no display possible

SAP Error Message - Details

• Message type: E = Error

• Message class: RU - Messages for order completion confirmation

• Message number: 762

• Message text: Error records does not originate from a confirmation, no display possible

What causes this issue?

You want to display the confirmation relating to an incorrect goods
movement.

System Response

The selected entry comes from picking, not from a confirmation.
Therefore, it is not possible to display a confirmation.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RU762 - Error records does not originate from a confirmation, no display possible ?

  The SAP error message RU762, which states "Error records do not originate from a confirmation, no display possible," typically occurs in the context of production order confirmations or goods movements in SAP. This error indicates that the system is unable to display error records because they are not linked to a confirmation process.
  Cause:
  
  Incorrect Data Entry: The error records may have been created due to incorrect or incomplete data entries during the confirmation process.
  Missing Confirmation: The records you are trying to access may not be associated with a confirmation, meaning they were not generated through the expected confirmation process.
  System Configuration Issues: There may be configuration issues in the system that prevent the proper linking of error records to confirmations.
  Data Integrity Issues: There could be inconsistencies or corruption in the data that prevent the system from recognizing the relationship between error records and confirmations.
  
  Solution:
  
  Check Confirmation Process: Ensure that the confirmation process was completed correctly. Verify that all necessary confirmations have been entered and processed.
  Review Error Records: Use transaction codes like CO11N (for confirmations) or CO15 (for production order) to review the relevant records and ensure they are correctly linked.
  Data Validation: Validate the data entries related to the production order or goods movement to ensure they are complete and accurate.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  System Configuration: If the issue persists, consult with your SAP Basis or technical team to review the system configuration and ensure that it is set up correctly for handling confirmations and error records.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates that could resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CO11N (Enter Production Order Confirmation), CO15 (Confirm Production Order), and COHV (Mass Processing of Production Orders).
  Documentation: Review SAP documentation related to production order confirmations and error handling to understand the expected processes and configurations.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem continues after following these steps, it may be necessary to escalate the issue to SAP support for further assistance.