How To Fix RU602 - User settings could not be saved

SAP Error Message - Details

• Message type: E = Error

• Message class: RU - Messages for order completion confirmation

• Message number: 602

• Message text: User settings could not be saved

What causes this issue?

Interface settings, such as the condition of the individual detail
areas (open or closed) and the settings for the confirmation type and
the 'Clear open reservations' indicator, were meant to be saved.
However, these settings could not be saved successfully.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Inform your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RU602 - User settings could not be saved ?

  The SAP error message RU602, which states "User settings could not be saved," typically occurs when there is an issue with saving user-specific settings in the SAP system. This can happen for various reasons, and understanding the cause is essential for finding a solution.
  Causes of RU602 Error
  
  
  Authorization Issues: The user may not have the necessary authorizations to save settings in the system. This can happen if the user’s role does not include the required permissions.
  
  
  Database Issues: There may be a problem with the database where user settings are stored. This could be due to database locks, corruption, or connectivity issues.
  
  
  User Profile Issues: The user profile may be corrupted or improperly configured, preventing the system from saving changes.
  
  
  System Configuration: There may be issues with the system configuration or settings that prevent user settings from being saved.
  
  
  Temporary System Issues: Sometimes, temporary issues with the SAP system or server can lead to this error.
  
  
  Solutions to RU602 Error
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to save user settings. This may involve checking roles and permissions with the SAP security team.
  
  
  Database Check: If you suspect a database issue, check for any locks or errors in the database. You may need to consult with your database administrator to resolve any underlying issues.
  
  
  User Profile Reset: If the user profile is suspected to be corrupted, you can try resetting the user profile. This can be done by deleting the user’s settings and allowing the system to recreate them.
  
  
  System Restart: If the issue is temporary, restarting the SAP system or the relevant application server may resolve the problem.
  
  
  Check System Logs: Review the system logs (transaction SM21) for any related error messages that could provide more context about the issue.
  
  
  Contact SAP Support: If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.
  
  
  Related Information
  
  Transaction Codes: You can use transaction codes like SU01 (User Maintenance) to check user settings and authorizations.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Settings: User settings can often be found in transaction SU3, where you can view and modify your user profile.
  
  By following these steps, you should be able to identify the cause of the RU602 error and implement a solution to resolve it.