How To Fix RU500 - System error when writing error pool

SAP Error Message - Details

• Message type: E = Error

• Message class: RU - Messages for order completion confirmation

• Message number: 500

• Message text: System error when writing error pool

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RU500 - System error when writing error pool ?

  The SAP error message RU500, which indicates a "System error when writing error pool," typically occurs in the context of the SAP system's error handling mechanism. This error can arise due to various reasons, including issues with the system's configuration, database problems, or inconsistencies in the error handling process.
  Causes:
  
  Database Issues: Problems with the database, such as connectivity issues, corruption, or insufficient space, can lead to this error.
  Configuration Errors: Incorrect settings in the SAP system configuration related to error handling or logging can trigger this message.
  System Resource Limitations: Insufficient memory or processing power can cause the system to fail when trying to write to the error pool.
  Transport Issues: If there are issues with transport requests or the transport directory, it may lead to this error.
  Software Bugs: There may be bugs in the SAP software that cause this error under specific conditions.
  
  Solutions:
  
  Check Database Status: Ensure that the database is up and running without issues. Check for any connectivity problems or errors in the database logs.
  Review System Logs: Look at the SAP system logs (transaction SM21) and the application logs (transaction SLG1) for any related error messages that could provide more context.
  Check Configuration: Review the configuration settings related to error handling and logging. Ensure that they are set up correctly.
  Monitor System Resources: Check the system's memory and CPU usage. If resources are low, consider optimizing the system or increasing the resources available.
  Transport Directory: Verify that the transport directory is correctly configured and that there are no issues with transport requests.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.
  Restart Services: Sometimes, restarting the SAP application server or relevant services can resolve transient issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed logs and error messages.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), SLG1 (Application Log), and ST22 (Dump Analysis) to diagnose the issue further.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to error handling and logging for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the root cause of the RU500 error and implement an appropriate solution.