How To Fix RU494 - Order & closed

SAP Error Message - Details

• Message type: E = Error

• Message class: RU - Messages for order completion confirmation

• Message number: 494

• Message text: Order & closed

What causes this issue?

You have tried to confirm an order that has been closed.

System Response

Orders that have been closed can no longer be confirmed. Confirmations
can only be created for released, partly released or technically
complete orders.

How to fix this error?

To be able to confirm the order you have to reverse the status
'Closed'.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RU494 - Order & closed ?

  The SAP error message RU494 ("Order & closed") typically indicates that you are trying to perform an operation on a production order or a process order that has already been closed. This can happen in various scenarios, such as attempting to post goods movements, make changes, or perform confirmations on an order that is no longer active.
  Cause:
  
  Order Status: The order has been set to a closed status, meaning that all necessary operations have been completed, and no further changes or postings can be made.
  Completion of Production: The production process for the order has been finalized, and the order has been settled.
  System Configuration: Certain configurations in the system may prevent any further actions on closed orders.
  
  Solution:
  
  Check Order Status: Verify the status of the order in question. You can do this by navigating to the order in the SAP system and checking its status in the order details.
  Reopen the Order: If you need to make changes or perform actions on the order, you may need to reopen it. This typically requires specific authorizations and may involve changing the order status back to a modifiable state.
  Create a New Order: If reopening the order is not feasible, consider creating a new order for any additional work or adjustments needed.
  Consult Documentation: Review the relevant SAP documentation or help files for specific instructions on handling closed orders in your version of SAP.
  Contact Support: If you are unsure how to proceed or if the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CO02 (Change Order), CO03 (Display Order), and COHV (Mass Processing of Production Orders) to manage production orders effectively.
  User Authorizations: Ensure that you have the necessary authorizations to perform actions on production orders, especially if you need to change their status.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or solutions specific to your SAP version.
  
  By following these steps, you should be able to address the RU494 error and understand the implications of working with closed orders in SAP.