How To Fix RU448 - Identification number & and personnel number & are not compatible

SAP Error Message - Details

• Message type: E = Error

• Message class: RU - Messages for order completion confirmation

• Message number: 448

• Message text: Identification number & and personnel number & are not compatible

What causes this issue?

Both the identification number and the personnel number were entered.
The identification number and the personnel number however belong to
different people and so do not fit together.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RU448 - Identification number & and personnel number & are not compatible ?

  The SAP error message RU448 indicates that there is an incompatibility between the identification number (ID number) and the personnel number in the system. This error typically arises in the context of HR (Human Resources) modules, particularly when dealing with employee records, payroll processing, or personnel administration.
  Cause:
  
  Mismatch of Identification and Personnel Numbers: The identification number (such as a social security number or national ID) does not match the personnel number assigned to the employee in the SAP system.
  Data Entry Errors: There may be typographical errors in either the identification number or the personnel number.
  Incorrect Configuration: The system may not be configured correctly to recognize the relationship between the identification number and the personnel number.
  Data Migration Issues: If data has been migrated from another system, there may be inconsistencies or errors in the data mapping.
  
  Solution:
  
  Verify Data: Check the identification number and personnel number for accuracy. Ensure that both numbers are entered correctly without any typographical errors.
  Check Configuration: Review the configuration settings in the SAP system to ensure that the identification number and personnel number are set up correctly. This may involve checking the infotypes related to employee data.
  Update Records: If discrepancies are found, update the employee records in the SAP system to ensure that the identification number and personnel number are compatible.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling identification numbers and personnel numbers.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Infotypes: In SAP HR, infotypes are used to store employee data. Common infotypes related to identification numbers include Infotype 0002 (Personal Data) and Infotype 0006 (Addresses).
  Data Validation: Implement data validation checks during data entry to prevent mismatches in the future.
  User Training: Ensure that users entering data into the SAP system are trained on the importance of accurate data entry and the implications of mismatched identification and personnel numbers.
  
  By following these steps, you should be able to resolve the RU448 error and ensure that the identification number and personnel number are compatible in your SAP system.