How To Fix RU420 - Error when cancelling the original confirmation (Table TEVEN)

SAP Error Message - Details

• Message type: E = Error

• Message class: RU - Messages for order completion confirmation

• Message number: 420

• Message text: Error when cancelling the original confirmation (Table TEVEN)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RU420 - Error when cancelling the original confirmation (Table TEVEN) ?

  The SAP error message RU420 typically occurs when there is an issue with cancelling an original confirmation in the context of production orders or confirmations in the SAP system. This error is related to the table TEVEN, which stores confirmation data.
  Cause of RU420 Error
  The RU420 error can be triggered by several factors, including:
  
  Inconsistent Data: The confirmation data in the TEVEN table may be inconsistent or corrupted, preventing the cancellation process.
  Status Issues: The production order or confirmation may be in a status that does not allow for cancellation. For example, if the order is already completed or has been closed, it may not be possible to cancel the confirmation.
  Dependencies: There may be dependencies on other documents or processes that prevent the cancellation of the confirmation.
  Authorization Issues: The user may not have the necessary authorizations to perform the cancellation.
  
  Solution to RU420 Error
  To resolve the RU420 error, you can take the following steps:
  
  Check Order Status: Verify the status of the production order associated with the confirmation. Ensure that it is in a state that allows for cancellation.
  Review Confirmation Data: Check the TEVEN table for any inconsistencies or errors in the confirmation data. You may need to correct any discrepancies.
  Check Dependencies: Investigate if there are any dependent documents or processes that need to be addressed before cancelling the confirmation.
  User Authorizations: Ensure that the user attempting to cancel the confirmation has the necessary authorizations. If not, contact your SAP security administrator to obtain the required permissions.
  Use Transaction Codes: Utilize relevant transaction codes (like CO13 for confirmation) to check the details of the confirmation and the production order.
  Consult SAP Notes: Look for any SAP Notes related to the RU420 error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  Related Information
  
  Transaction Codes: Familiarize yourself with transaction codes related to production orders and confirmations, such as CO11N (Enter Production Order Confirmation) and CO13 (Display Production Order Confirmation).
  SAP Documentation: Refer to SAP Help documentation for detailed information on production order confirmations and error handling.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the RU420 error and implement a solution to resolve it.