How To Fix RU402 - Record type & is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: RU - Messages for order completion confirmation

• Message number: 402

• Message text: Record type & is not supported

What causes this issue?

You entered an invalid record type in a confirmation.

System Response

The system can only process confirmations with a record type defined in
the standard ERP system.

How to fix this error?

Correct the PDC error records.
<DS:TRAN.CO16N>Execute function</>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RU402 - Record type & is not supported ?

  The SAP error message RU402, which states "Record type & is not supported," typically occurs during the processing of data in SAP, particularly when dealing with data imports or exports, such as in the context of payroll or financial data. This error indicates that the system has encountered a record type in the data that it does not recognize or support.
  Cause:
  
  Unsupported Record Type: The record type specified in the data file does not match any of the predefined record types in the SAP system.
  Incorrect Data Format: The data being imported may not conform to the expected format or structure, leading to the system not recognizing the record type.
  Configuration Issues: There may be configuration settings in the SAP system that do not include the record type being used.
  Version Mismatch: The data file may be generated from a different version of the system that uses different record types.
  
  Solution:
  
  Check Record Types: Verify the record types defined in the SAP system. Ensure that the record type in the data file matches one of the supported types in the system.
  Data Validation: Review the data file for any discrepancies or formatting issues. Ensure that the data adheres to the expected structure and format.
  Configuration Review: Check the configuration settings in the relevant SAP module (e.g., Payroll, Financials) to ensure that the record type is included and properly configured.
  Update Data File: If the record type is indeed unsupported, you may need to modify the data file to use a supported record type.
  Consult Documentation: Refer to SAP documentation or help resources for the specific module you are working with to understand the valid record types and their formats.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if you suspect a bug or a deeper configuration issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates regarding record types.
  Transaction Codes: Familiarize yourself with transaction codes related to data import/export processes (e.g., PA30 for HR data, FBL1N for vendor line items).
  Testing: If possible, test with a smaller dataset or a different record type to isolate the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the RU402 error and implement a suitable solution.