How To Fix RU374 - No confirmation data available in the API interface.

SAP Error Message - Details

• Message type: E = Error

• Message class: RU - Messages for order completion confirmation

• Message number: 374

• Message text: No confirmation data available in the API interface.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RU374 - No confirmation data available in the API interface. ?

  The SAP error message RU374, which states "No confirmation data available in the API interface," typically occurs in the context of using the SAP API for handling confirmations in processes such as production orders, delivery confirmations, or other related transactions. This error indicates that the system is unable to find any confirmation data that matches the criteria specified in the API call.
  Causes:
  
  Missing Data: The most common cause is that there are no confirmation records available for the specified parameters (e.g., order number, delivery number).
  Incorrect Parameters: The parameters provided in the API request may be incorrect or do not match any existing confirmation records.
  Data Synchronization Issues: There may be a delay or issue in data synchronization between different systems or modules within SAP.
  Authorization Issues: The user or system making the API call may not have the necessary permissions to access the confirmation data.
  Configuration Issues: There may be configuration settings in the API or the underlying SAP modules that are not set up correctly.
  
  Solutions:
  
  Verify Input Parameters: Check the parameters being sent in the API request to ensure they are correct and correspond to existing confirmation records.
  Check for Existing Confirmations: Use transaction codes like CO15 (for production confirmations) or VL02N (for delivery confirmations) to manually check if there are any existing confirmations for the specified order or delivery.
  Review Authorization: Ensure that the user or system making the API call has the necessary authorizations to access the confirmation data.
  Data Synchronization: If the system is integrated with other systems, ensure that data synchronization is functioning correctly and that there are no delays in data updates.
  Consult SAP Documentation: Review the relevant SAP documentation for the API being used to ensure that it is being called correctly and that all required fields are included.
  Check Configuration: Review the configuration settings related to the API and the modules involved to ensure they are set up correctly.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  API Documentation: Review the official SAP API documentation for details on the expected input and output, as well as any limitations or requirements.
  Transaction Logs: Analyze transaction logs or error logs in SAP to gather more context about the error and any related issues.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the RU374 error and implement a solution to resolve it.