How To Fix RU297 - Detail screen called too many times. Save your work and leave application

SAP Error Message - Details

• Message type: E = Error

• Message class: RU - Messages for order completion confirmation

• Message number: 297

• Message text: Detail screen called too many times. Save your work and leave application

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RU297 - Detail screen called too many times. Save your work and leave application ?

  The SAP error message RU297, which states "Detail screen called too many times. Save your work and leave application," typically occurs when a user attempts to access a detail screen in a transaction or program that has been called repeatedly in a loop or has exceeded the system's limit for screen calls. This can happen due to various reasons, including programming errors, configuration issues, or user actions.
  Causes:
  
  Looping in Custom Code: If there is custom ABAP code that calls a detail screen in a loop without proper exit conditions, it can lead to this error.
  Transaction Configuration: Certain transactions may have been configured incorrectly, leading to excessive calls to detail screens.
  User Actions: Rapidly clicking buttons or navigating through screens can sometimes trigger this error if the system interprets it as excessive screen calls.
  Performance Issues: If the system is slow or unresponsive, it may cause users to click multiple times, leading to this error.
  
  Solutions:
  
  Save Your Work: As the error message suggests, save any unsaved work and exit the application to prevent data loss.
  Check Custom Code: If you have access to the ABAP code, review any custom programs or enhancements that may be causing the issue. Look for loops or repeated calls to detail screens.
  Transaction Settings: Review the configuration of the transaction you are using. Ensure that it is set up correctly and that there are no unnecessary screen calls.
  User Behavior: Encourage users to avoid rapid clicking and to wait for the system to respond before taking further actions.
  System Performance: If the system is slow, consider checking for performance issues. This may involve working with your IT or SAP Basis team to optimize system performance.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with details about the transaction, the steps leading to the error, and any relevant logs.
  Transaction Codes: Familiarize yourself with the transaction codes involved and any related documentation that may provide insights into the expected behavior of the application.
  User Training: Providing training to users on how to navigate the application effectively can help reduce the occurrence of this error.
  
  By following these steps, you should be able to address the RU297 error and prevent it from occurring in the future.