How To Fix RU199 - Confirmation was entered in a different application

SAP Error Message - Details

• Message type: E = Error

• Message class: RU - Messages for order completion confirmation

• Message number: 199

• Message text: Confirmation was entered in a different application

What causes this issue?

The selected confirmation was entered in a different application
(&V1&). The confirmation can therefore only be processed in that
application.

How to fix this error?

Process the confirmation using a transaction in application &V1&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RU199 - Confirmation was entered in a different application ?

  The SAP error message RU199, which states "Confirmation was entered in a different application," typically occurs in the context of production order confirmations or other related processes in SAP. This error indicates that the confirmation for a particular operation or order has already been recorded in a different application or system, which prevents the current confirmation from being processed.
  Cause:
  
  Multiple Systems: The confirmation might have been entered in a different SAP system or a non-SAP application that is integrated with SAP.
  Duplicate Entry: The user may have attempted to confirm the same operation or order multiple times, leading to a conflict.
  Data Synchronization Issues: If there are issues with data synchronization between different systems, it may lead to this error.
  User Authorization: The user may not have the necessary permissions to confirm the operation in the current application.
  
  Solution:
  
  Check Confirmation History: Review the confirmation history for the specific order or operation to see if it has already been confirmed. This can be done using transaction codes like CO11N (for confirmations) or COHV (for mass processing).
  Identify the Source: Determine which application or system the confirmation was entered into. This may involve checking logs or consulting with other teams that use different systems.
  Correct Duplicate Entries: If a duplicate entry is the issue, ensure that only one confirmation is processed. You may need to reverse or delete the previous confirmation if it was entered incorrectly.
  User Permissions: Ensure that the user has the necessary permissions to perform confirmations in the current application.
  Consult Documentation: Refer to SAP documentation or support notes related to this error for any specific guidance or patches that may be applicable.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it involves integration with other systems.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CO11N (for entering confirmations), COHV (for mass processing), and CO02 (for changing production orders).
  Integration Points: Understand how your SAP system integrates with other applications, as this can help identify where the confirmation might have been entered.
  User Training: Ensure that users are trained on the correct processes for entering confirmations to minimize the risk of errors.
  
  By following these steps, you should be able to resolve the RU199 error and successfully process the confirmation in SAP.