How To Fix RU038 - Confirmed quantity greater than overdelivery tolerance

SAP Error Message - Details

• Message type: E = Error

• Message class: RU - Messages for order completion confirmation

• Message number: 038

• Message text: Confirmed quantity greater than overdelivery tolerance

What causes this issue?

The yield to be confirmed is greater than the overdelivery tolerance
defined in the order header.
&DEPENDENCIES&
In Customizing for confirmations you can define
whether the overdelivery tolerance for the confirmation is checked at
all
whether a warning or error message is displayed when the tolerance
check shows that it has been exceeded.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RU038 - Confirmed quantity greater than overdelivery tolerance ?

  The SAP error message RU038, which states "Confirmed quantity greater than overdelivery tolerance," typically occurs in the context of production orders or goods movements when the quantity being confirmed exceeds the allowed overdelivery tolerance set in the system. This can happen during the confirmation of production orders, goods receipts, or other inventory-related transactions.
  Cause:
  
  Overdelivery Tolerance Settings: The system has a predefined overdelivery tolerance percentage or quantity for the material or order type. If the confirmed quantity exceeds this tolerance, the error is triggered.
  Incorrect Confirmation Quantity: The user may have mistakenly entered a quantity that is higher than what is allowed.
  Configuration Issues: The settings for overdelivery tolerance may not be configured correctly in the material master or production order settings.
  
  Solution:
  
  
  Check Overdelivery Tolerance Settings:
  
  Navigate to the material master (transaction code MM02) and check the overdelivery tolerance settings under the purchasing or production views.
  Adjust the overdelivery tolerance if necessary, but ensure that this aligns with business policies.
  
  
  
  Review Confirmation Quantity:
  
  Verify the quantity you are trying to confirm. Ensure that it is within the allowed limits.
  If the quantity is indeed correct and justifiable, consider adjusting the overdelivery tolerance settings.
  
  
  
  Adjust Production Order Settings:
  
  If the error occurs during production order confirmation, check the production order settings (transaction code CO02) to see if the overdelivery tolerance is set appropriately.
  
  
  
  Consult with Your SAP Administrator:
  
  If you do not have the necessary permissions to change settings, consult with your SAP administrator or the person responsible for SAP configuration in your organization.
  
  
  
  Documentation and Training:
  
  Ensure that users are trained on the correct procedures for entering confirmation quantities to avoid this error in the future.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  MM02: Change Material Master
  CO02: Change Production Order
  MB1A: Goods Withdrawal
  CO11N: Confirm Production Order
  
  
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message, as there may be known issues or enhancements that can help.
  
  
  Business Processes: Understand the business processes related to inventory management and production to ensure that the overdelivery tolerance aligns with operational needs.
  
  
  By addressing the cause of the error and implementing the suggested solutions, you should be able to resolve the RU038 error effectively.