How To Fix RU037 - Confirmed quantity is smaller than underdelivery tolerance

SAP Error Message - Details

• Message type: E = Error

• Message class: RU - Messages for order completion confirmation

• Message number: 037

• Message text: Confirmed quantity is smaller than underdelivery tolerance

What causes this issue?

You create a final confirmation. The confirmed yield is less than the
underdelivery tolerance defined in the order header.
&DEPENDENCIES&
In Customizing for confirmations you can define
whether the underdelivery tolerance for confirmations is checked at all
whether a warning or error message should be displayed if the check
shows that the tolerance has not been reached.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RU037 - Confirmed quantity is smaller than underdelivery tolerance ?

  The SAP error message RU037, which states "Confirmed quantity is smaller than underdelivery tolerance," typically occurs in the context of goods receipt or production confirmation processes. This error indicates that the quantity of goods or products being confirmed is less than the minimum acceptable quantity defined by the underdelivery tolerance settings in the system.
  Cause:
  
  Underdelivery Tolerance Settings: The underdelivery tolerance is a configuration in SAP that specifies the minimum percentage or quantity that can be accepted when confirming goods receipt or production. If the confirmed quantity falls below this threshold, the system generates the RU037 error.
  Incorrect Quantity Entry: The user may have mistakenly entered a quantity that is lower than what is allowed by the underdelivery tolerance.
  Configuration Issues: The settings for underdelivery tolerance may not be aligned with the business requirements or may not have been set up correctly.
  
  Solution:
  
  
  Check Underdelivery Tolerance Settings:
  
  Navigate to the relevant configuration settings in SAP (usually found in the Material Management module).
  Check the underdelivery tolerance settings for the material or the purchasing document type involved. You can find this in the configuration path: 
  
  SPRO ? Materials Management ? Purchasing ? Define Underdelivery Tolerances.
  
  
  Adjust the tolerance settings if necessary to allow for smaller confirmations.
  
  
  
  Adjust Confirmed Quantity:
  
  If the confirmed quantity is indeed correct and should be accepted, consider adjusting the quantity to meet the underdelivery tolerance.
  Ensure that the quantity being confirmed is within the acceptable range defined by the tolerance settings.
  
  
  
  Review Purchase Order or Production Order:
  
  Check the purchase order or production order to ensure that the quantities are correctly defined and that the underdelivery tolerance is appropriate for the specific order.
  
  
  
  Consult with Stakeholders:
  
  If the underdelivery tolerance needs to be adjusted frequently, consult with relevant stakeholders (e.g., procurement, production planning) to determine if a change in policy or process is needed.
  
  
  
  User Training:
  
  Ensure that users are trained on the importance of entering correct quantities and understanding the implications of underdelivery tolerances.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like ME21N (Create Purchase Order), CO11N (Confirm Production Order), or MIGO (Goods Movement) to review and adjust the relevant documents.
  Documentation: Refer to SAP Help documentation for detailed information on underdelivery tolerances and their configuration.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or bugs related to this error message.
  
  By following these steps, you should be able to resolve the RU037 error and ensure that your goods receipt or production confirmation processes run smoothly.