How To Fix RU017 - Factory calendar not in buffer. Contact system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: RU - Messages for order completion confirmation

• Message number: 017

• Message text: Factory calendar not in buffer. Contact system administrator

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RU017 - Factory calendar not in buffer. Contact system administrator ?

  The SAP error message RU017, which states "Factory calendar not in buffer. Contact system administrator," typically occurs when the system is unable to access the factory calendar data required for processing. This can happen for various reasons, including:
  Causes:
  
  Factory Calendar Not Loaded: The factory calendar data may not be loaded into the buffer, which can happen if the calendar has been recently changed or if the system has not been properly initialized.
  Configuration Issues: There may be issues with the configuration of the factory calendar in the system.
  System Buffer Issues: The buffer for the factory calendar may not be functioning correctly, leading to the inability to retrieve the necessary data.
  Authorization Issues: The user may not have the necessary authorizations to access the factory calendar data.
  
  Solutions:
  
  Refresh the Buffer: You can refresh the buffer for the factory calendar by using transaction code SM30 or SM31 to access the relevant table and refresh the data.
  Check Factory Calendar Configuration: Verify the configuration of the factory calendar in the system. You can do this by navigating to the configuration settings in the SAP system (usually under SPRO -> SAP Customizing Implementation Guide -> Logistics -> Production -> Basic Data -> Define Factory Calendar).
  Check for Changes: If there have been recent changes to the factory calendar, ensure that these changes have been properly saved and activated.
  System Restart: In some cases, a system restart may help in refreshing the buffers and resolving the issue.
  Contact System Administrator: If the issue persists, it is advisable to contact your system administrator or SAP support for further assistance. They can check the system logs and buffer settings to identify any underlying issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SCAL (for factory calendar maintenance) and SM12 (to check for lock entries).
  SAP Notes: Check SAP Notes for any known issues or patches related to the factory calendar and this specific error message.
  User Authorizations: Ensure that the user encountering the error has the necessary authorizations to access and modify factory calendar settings.
  
  By following these steps, you should be able to diagnose and resolve the RU017 error in your SAP system.