How To Fix RTC_SU_01008 - File template is incorrect

SAP Error Message - Details

• Message type: E = Error

• Message class: RTC_SU_01 - Flexible Upload

• Message number: 008

• Message text: File template is incorrect

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RTC_SU_01008 - File template is incorrect ?

  The SAP error message RTC_SU_01008, which states "File template is incorrect," typically occurs in the context of data uploads or file processing within SAP systems, particularly when using tools like SAP S/4HANA or SAP Business Technology Platform. This error indicates that the file format or structure does not meet the expected template requirements.
  Causes:
  
  Incorrect File Format: The file may not be in the required format (e.g., CSV, XLSX) or may have an incorrect file extension.
  Missing Required Fields: The file may lack mandatory fields that are required for processing.
  Incorrect Data Types: The data types in the file may not match the expected types (e.g., text instead of numeric).
  Improper Column Order: The order of columns in the file may not match the expected template.
  Extra or Missing Columns: The file may contain additional columns that are not recognized or may be missing columns that are required.
  Corrupted File: The file may be corrupted or improperly formatted, leading to parsing errors.
  
  Solutions:
  
  Check the Template: Download the correct file template from the SAP system or documentation. Ensure that your file matches this template exactly.
  Validate File Format: Ensure that the file is saved in the correct format (e.g., CSV, XLSX) and that the file extension matches the format.
  Review Required Fields: Make sure all mandatory fields are present in the file and that they are correctly populated.
  Verify Data Types: Check that the data types in the file match the expected types for each field (e.g., numeric fields should not contain text).
  Correct Column Order: Ensure that the columns in your file are in the correct order as specified in the template.
  Remove Extra Columns: Eliminate any unnecessary columns that are not part of the required template.
  Test with Sample Data: If possible, test the upload with a small set of sample data that is known to work to isolate the issue.
  
  Related Information:
  
  Documentation: Refer to the official SAP documentation for the specific module you are working with, as it often contains detailed information about file formats and templates.
  SAP Community: Engage with the SAP Community forums to see if others have encountered similar issues and to find additional troubleshooting tips.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide updates related to file uploads and templates.
  
  If the problem persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.