How To Fix RSRD673 - MHTML documents can only be sent as Zip files by e-mail

RSRD673 - Overview

• Message type: E = Error

• Message class: RSRD - Report Dissemination

• Message number: 673

• Message text: MHTML documents can only be sent as Zip files by e-mail

What causes this issue?

With the distribution type "Broadcasting with Multiple Channels", MHTML
documents can only be sent as ZIP files by e-mail.

System Response

The broadcast setting is inconsistent and cannot be executed or saved.

How to fix this error?

Choose another output format for the broadcast setting or set the ZIP
indicator for distribution as e-mail.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSRD673 - MHTML documents can only be sent as Zip files by e-mail ?

  The SAP error message RSRD673 indicates that when trying to send MHTML documents via email, the system requires these documents to be compressed into a ZIP file format. This is a common restriction in SAP to ensure that the email attachments are handled properly and to avoid issues with email clients that may not support MHTML format directly.
  
  Cause:
  The error occurs because the SAP system is configured to only allow MHTML documents to be sent as ZIP files. This is likely due to security and compatibility reasons, as MHTML files can sometimes be flagged by email servers or clients as potentially unsafe.
  
  Solution:
  To resolve this error, you need to ensure that the MHTML document is being sent as a ZIP file. Here are the steps you can take:
  
  
  Check the Email Sending Configuration: Ensure that the configuration for sending emails in your SAP system is set to compress MHTML documents into ZIP files