How To Fix RSRD104 - Started to send document &1

SAP Error Message - Details

• Message type: E = Error

• Message class: RSRD - Report Dissemination

• Message number: 104

• Message text: Started to send document &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSRD104 - Started to send document &1 ?

  The SAP error message RSRD104, which states "Started to send document &1," typically occurs in the context of SAP Business Intelligence (BI) or SAP Business Warehouse (BW) when there is an issue with the distribution of reports or documents via email or other distribution methods.
  Cause:
  
  Email Configuration Issues: The SAP system may not be properly configured to send emails. This could be due to incorrect SMTP settings or missing configuration in the SAPconnect settings.
  Document Generation Issues: The document or report that is being sent may not have been generated correctly, leading to a failure in the sending process.
  Authorization Issues: The user or process attempting to send the document may not have the necessary authorizations to perform the action.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the email server or other distribution points.
  System Performance: High system load or performance issues may cause delays or failures in document processing and sending.
  
  Solution:
  
  
  Check Email Configuration:
  
  Verify the SMTP settings in transaction code SCOT (SAPconnect). Ensure that the email server settings are correct and that the connection to the email server is functioning.
  Test the email sending functionality from the SAP system to ensure that it can send emails.
  
  
  
  Review Document Generation:
  
  Check if the document or report is generated successfully before it is sent. Look for any errors in the report generation process.
  Ensure that the report is in a format that can be sent (e.g., PDF, Excel).
  
  
  
  Check Authorizations:
  
  Ensure that the user or process has the necessary authorizations to send documents. This may involve checking roles and authorizations in transaction code PFCG.
  
  
  
  Monitor Network Connectivity:
  
  Check for any network issues that may be affecting the connection between the SAP system and the email server or other distribution points.
  
  
  
  System Performance:
  
  Monitor system performance and check for any bottlenecks that may be affecting the processing of documents. Consider optimizing system resources if necessary.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SCOT: SAPconnect settings
  SLG1: Application log
  PFCG: Role maintenance
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to RSRD104 or document distribution.
  Documentation: Review SAP documentation on report distribution and email configuration for best practices and troubleshooting steps.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance.