How To Fix RSRD067 - Error while creating the ZIP file (return value &1 when calling the IGS)

SAP Error Message - Details

• Message type: E = Error

• Message class: RSRD - Report Dissemination

• Message number: 067

• Message text: Error while creating the ZIP file (return value &1 when calling the IGS)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSRD067 - Error while creating the ZIP file (return value &1 when calling the IGS) ?

  The SAP error message RSRD067, which indicates an error while creating a ZIP file, typically occurs in the context of SAP Business Intelligence (BI) or SAP Business Warehouse (BW) when trying to export data or reports. The error message includes a return value that can provide insight into the specific issue encountered.
  Causes:
  
  Insufficient Permissions: The user may not have the necessary permissions to create files in the specified directory.
  File System Issues: There may be issues with the file system, such as insufficient disk space or file system corruption.
  Configuration Issues: The Internet Graphics Server (IGS) may not be properly configured, or there may be issues with the settings related to the ZIP file creation.
  Network Issues: If the export process involves network resources, network connectivity issues could lead to this error.
  Temporary Files: The temporary directory used for creating the ZIP file may be full or not accessible.
  
  Solutions:
  
  Check Permissions: Ensure that the user has the necessary permissions to write to the directory where the ZIP file is being created.
  Free Up Disk Space: Check the disk space on the server and free up space if necessary.
  Review IGS Configuration: Verify the configuration settings for the Internet Graphics Server. Ensure that it is correctly set up to handle ZIP file creation.
  Check Network Connectivity: If applicable, ensure that there are no network issues affecting the export process.
  Clear Temporary Files: Check the temporary directory used by SAP and clear any unnecessary files to ensure there is enough space for new files.
  Review Logs: Check the SAP application logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Administration: Involve your SAP Basis team to check system settings, configurations, and logs for any underlying issues that may not be visible at the user level.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to SAP support for further investigation.