How To Fix RSR_EXCEL_RUNTIME116 - Exception &1 occurred while calling IWB_HTML_HELP_URL_GET

RSR_EXCEL_RUNTIME116 - Overview

• Message type: E = Error

• Message class: RSR_EXCEL_RUNTIME - Messages of the Excel Runtime

• Message number: 116

• Message text: Exception &1 occurred while calling IWB_HTML_HELP_URL_GET

What causes this issue?

The documentation is not correctly connected to the BW server.

System Response

The documentation cannot be displayed.

How to fix this error?

Contact your BW server administrator.

Procedure for System Administrators

Connect the documentation to the BW server.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSR_EXCEL_RUNTIME116 - Exception &1 occurred while calling IWB_HTML_HELP_URL_GET ?

  The SAP error message RSR_EXCEL_RUNTIME116 with the description "Exception &1 occurred while calling IWB_HTML_HELP_URL_GET" typically occurs when there is an issue related to the Excel integration in SAP BW (Business Warehouse) or when trying to access help documentation from Excel.
  Causes:
  
  Missing or Incorrect Configuration: The error may arise if the system is not properly configured to handle Excel integration or if there are missing components.
  Authorization Issues: The user may not have the necessary authorizations to access certain functions or data.
  Network Issues: If the system is trying to access an external URL for help documentation and there are network issues, this error can occur.
  SAP Notes: There may be known issues that have been documented in SAP Notes that require specific patches or updates.
  Excel Version Compatibility: Sometimes, the version of Excel being used may not be compatible with the SAP BW version.
  
  Solutions:
  
  Check Configuration: Ensure that the SAP BW system is correctly configured for