How To Fix RSM797 - Error in source system; perform last step again if required

SAP Error Message - Details

• Message type: E = Error

• Message class: RSM -

• Message number: 797

• Message text: Error in source system; perform last step again if required

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSM797 - Error in source system; perform last step again if required ?

  The SAP error message RSM797, which states "Error in source system; perform last step again if required," typically occurs during data extraction or data transfer processes in SAP, particularly in the context of SAP BW (Business Warehouse) or SAP Data Services. This error indicates that there was an issue in the source system that prevented the successful completion of a data extraction or transfer operation.
  Causes:
  
  Source System Issues: There may be connectivity issues with the source system, such as network problems, system downtime, or configuration errors.
  Data Quality Issues: The data being extracted may have inconsistencies or errors that prevent successful processing.
  Authorization Problems: The user or process may not have the necessary permissions to access the data in the source system.
  Technical Errors: There could be technical issues such as memory shortages, timeout errors, or other system-related problems.
  Configuration Errors: Incorrect settings in the data extraction process or in the source system configuration can lead to this error.
  
  Solutions:
  
  Check Connectivity: Ensure that the connection to the source system is active and stable. You can test the connection using transaction codes like SM59 (RFC destinations).
  Review Logs: Check the application logs (transaction SLG1) and the BW extraction logs for more detailed error messages that can provide insights into the specific issue.
  Data Validation: Validate the data in the source system to ensure there are no inconsistencies or errors that could be causing the extraction to fail.
  Re-run the Process: As suggested by the error message, you can attempt to re-run the last step of the data extraction process. Sometimes, transient issues can resolve themselves upon retrying.
  Check Authorizations: Ensure that the user or process has the necessary authorizations to access the data in the source system.
  System Monitoring: Monitor the performance of both the source and target systems to identify any resource constraints or performance bottlenecks.
  Consult Documentation: Review SAP notes and documentation related to the specific version of SAP you are using, as there may be known issues or patches available.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to RSM797.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSA1 (Data Warehousing Workbench) and RSMO (Monitor Data Transfer) for monitoring and managing data extraction processes.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.