How To Fix RSM397 - Batch job & with job number & activated

SAP Error Message - Details

• Message type: E = Error

• Message class: RSM -

• Message number: 397

• Message text: Batch job & with job number & activated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSM397 - Batch job & with job number & activated ?

  The SAP error message RSM397 typically indicates an issue related to batch job processing. The message usually states that a batch job is activated but has encountered a problem, which can prevent it from executing successfully. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Job Scheduling Issues: The job may not be scheduled correctly or may have conflicts with other jobs.
  Resource Availability: There may be insufficient resources (e.g., memory, CPU) available for the job to run.
  Authorization Issues: The user or the job may not have the necessary authorizations to execute the job.
  Configuration Errors: There may be misconfigurations in the job settings or parameters.
  System Errors: There could be underlying system issues, such as database connectivity problems or system performance issues.
  
  Solutions:
  
  Check Job Status: Use transaction code SM37 to check the status of the job. Look for any error messages or logs that provide more details about the failure.
  Review Job Logs: Analyze the job logs for any specific error messages that can give insight into what went wrong.
  Adjust Scheduling: If there are conflicts with other jobs, consider rescheduling the job to a different time.
  Resource Monitoring: Monitor system resources to ensure that there are enough resources available for the job to run. You can use transaction codes like ST02 (buffer management) or ST04 (database performance) to check resource usage.
  Check Authorizations: Ensure that the user or the job has the necessary authorizations to execute the job. You can use transaction code SU53 to check for authorization issues.
  Configuration Review: Review the job configuration settings to ensure they are correct. This includes checking the job steps, variants, and any parameters that are being passed.
  System Health Check: Perform a general health check of the SAP system to identify any underlying issues that may be affecting job execution.
  
  Related Information:
  
  Transaction Codes:
  
  SM37: Job Monitoring
  SM36: Job Scheduling
  SM21: System Log
  ST22: Dump Analysis
  SU53: Authorization Check
  
  
  SAP Notes: Check SAP Notes related to RSM397 for any specific patches or updates that may address known issues.
  Documentation: Refer to SAP Help documentation for batch job processing for more detailed information on job management and troubleshooting.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.