How To Fix RSH_USER_SETTING008 - We cannot save your setting. Please contact support.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSH_USER_SETTING - User Settings messages for RSH

  • Message number: 008

  • Message text: We cannot save your setting. Please contact support.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RSH_USER_SETTING008 - We cannot save your setting. Please contact support. ?

    The SAP error message RSH_USER_SETTING008 indicates that the system is unable to save user settings, and it suggests contacting support for assistance. This error can occur in various contexts, often related to user-specific settings in SAP applications.

    Possible Causes:

    1. Authorization Issues: The user may not have the necessary permissions to save settings. This can happen if the user role does not include the required authorizations.
    2. Technical Issues: There may be a technical problem with the SAP system, such as database connectivity issues or problems with the application server.
    3. User Profile Corruption: The user profile may be corrupted or not properly configured, preventing the saving of settings.
    4. System Configuration: There may be issues with the configuration of the SAP system itself, such as missing or incorrect settings in the backend.
    5. Session Timeout: If the user session has timed out, it may prevent saving changes.

    Solutions:

    1. Check Authorizations: Verify that the user has the necessary authorizations to save settings. This can be done by checking the user roles and permissions in the SAP system.
    2. Log Out and Log In: Sometimes, simply logging out of the SAP system and logging back in can resolve temporary issues.
    3. Clear Cache: Clear the browser cache or the SAP GUI cache, as cached data can sometimes cause issues.
    4. Check System Status: Ensure that the SAP system is running smoothly and that there are no ongoing issues with the application server or database.
    5. Contact Support: If the issue persists, it may be necessary to contact your SAP support team or SAP support directly. Provide them with the error message and any relevant details about the actions taken before the error occurred.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
    • Transaction Codes: If you have access, you can use transaction codes like SU53 (to check authorization issues) or ST22 (to check for dumps) to gather more information about the error.
    • User Settings: Review the user settings in transaction SU01 to ensure that the user profile is correctly configured.

    By following these steps, you should be able to diagnose and potentially resolve the issue related to the RSH_USER_SETTING008 error message. If the problem continues, involving your SAP support team will be essential for a deeper investigation.

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