How To Fix RSER003 - Enterprise report &1 is locked by user &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSER - Messages for Enterprise Reporting

  • Message number: 003

  • Message text: Enterprise report &1 is locked by user &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RSER003 - Enterprise report &1 is locked by user &2 ?

    The SAP error message RSER003 indicates that an enterprise report is currently locked by a specific user. This typically occurs when a user is running a report or has opened a report in a way that prevents other users from accessing it simultaneously. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. User Lock: The report is being executed or edited by another user, which locks the report for other users.
    2. Long-Running Processes: If a report takes a long time to execute, it may remain locked for an extended period.
    3. Session Issues: Sometimes, a user may have an open session that has not been properly closed, leading to a lock.
    4. System Configuration: Certain configurations in the SAP system may lead to reports being locked more frequently.

    Solutions:

    1. Wait and Retry: If the report is being executed by another user, you may need to wait until they finish. You can check with the user to see if they are still running the report.
    2. Check Lock Entries: Use transaction code SM12 to check for lock entries. You can see which user has locked the report and potentially unlock it if necessary (with appropriate permissions).
    3. Contact the User: If you know who the user is, you can contact them to see if they can finish their work or release the lock.
    4. Terminate Long-Running Jobs: If a job is taking too long and is causing the lock, you may need to terminate it using transaction code SM37 to check job status and cancel it if needed.
    5. System Administration: If locks are frequent and problematic, it may be worth discussing with your SAP Basis team to review system settings or user access rights.

    Related Information:

    • Transaction Codes:
      • SM12: To view and manage lock entries.
      • SM37: To monitor and manage background jobs.
      • SM21: To check system logs for any related issues.
    • User Permissions: Ensure that users have the appropriate permissions to access and execute reports without causing unnecessary locks.
    • Performance Monitoring: Regularly monitor report performance and user activity to identify any patterns that may lead to frequent locking issues.

    By following these steps, you should be able to resolve the RSER003 error and understand the underlying issues related to report locking in SAP.

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