How To Fix RSEC401 - Logon data incomplete

SAP Error Message - Details

• Message type: E = Error

• Message class: RSEC -

• Message number: 401

• Message text: Logon data incomplete

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSEC401 - Logon data incomplete ?

  The SAP error message RSEC401, which states "Logon data incomplete," typically occurs when there is an issue with the user’s logon credentials or the configuration of the user’s profile in the SAP system. This error can arise in various contexts, particularly when dealing with authorization and security settings in SAP BW (Business Warehouse) or SAP BI (Business Intelligence).
  Causes:
  
  Missing User Information: The user profile may not have all the required fields filled out, such as user type, roles, or authorizations.
  Incomplete Authorization Objects: The user may not have the necessary authorization objects assigned to their profile.
  Incorrect Logon Data: The user may be entering incorrect logon credentials (username/password).
  Profile Configuration Issues: There may be issues with the configuration of the user profile in the SAP system.
  System Settings: The system may have specific settings that require additional information for user logon.
  
  Solutions:
  
  
  Check User Profile:
  
  Go to transaction code SU01 (User Maintenance) and check the user profile for completeness.
  Ensure that all necessary fields are filled out, including roles and authorizations.
  
  
  
  Assign Missing Authorizations:
  
  If the user lacks specific authorizations, assign the necessary roles or authorization objects to the user profile.
  
  
  
  Verify Logon Credentials:
  
  Ensure that the user is entering the correct username and password. If necessary, reset the password using transaction code SU01.
  
  
  
  Review System Settings:
  
  Check the system settings related to user logon requirements. This may involve consulting with your SAP Basis team to ensure that the system is configured correctly.
  
  
  
  Check for User Locks:
  
  Ensure that the user account is not locked. You can check this in transaction code SU01 under the "Logon Data" tab.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for common issues.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  PFCG: Role Maintenance
  
  
  
  Documentation: Refer to SAP Help documentation for more details on user management and authorization concepts.
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP Basis or security team for further investigation.