How To Fix RSEC009 - More users than displayed are not active in the system

SAP Error Message - Details

• Message type: E = Error

• Message class: RSEC -

• Message number: 009

• Message text: More users than displayed are not active in the system

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSEC009 - More users than displayed are not active in the system ?

  The SAP error message RSEC009 indicates that there are more users than those displayed in the system who are not active. This typically occurs in the context of user authorizations and roles within the SAP system, particularly in the area of Security and Authorizations.
  Cause:
  
  Inactive Users: The system has identified that there are users who are not currently active but are still present in the user master data.
  User Status: Users may have been deactivated or have not logged in for a certain period, leading to discrepancies in the user status.
  Authorization Issues: There may be issues with the authorization checks that are preventing the display of all users.
  
  Solution:
  
  
  Check User Status: 
  
  Go to transaction code SU01 (User Maintenance) and check the status of the users. Ensure that the users who should be active are indeed active.
  You can also use transaction SU10 to manage multiple users at once.
  
  
  
  User Comparison:
  
  Use transaction code SUIM (User Information System) to run a user comparison. This will help identify users who are inactive and may need to be removed or reactivated.
  
  
  
  Authorization Checks:
  
  Ensure that the user performing the action has the necessary authorizations to view all users. Sometimes, the issue may arise from insufficient permissions.
  
  
  
  System Settings:
  
  Check the system settings related to user management and ensure that they are configured correctly. This includes settings for user deactivation and retention.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for common issues.
  
  
  
  System Cleanup:
  
  If there are many inactive users, consider performing a cleanup of user accounts. This can help streamline user management and reduce confusion.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  SUIM: User Information System
  
  
  User Management Best Practices: Regularly review user accounts and their statuses to ensure that only active users are maintained in the system.
  Documentation: Refer to SAP documentation for user management and authorization concepts to better understand how to manage user statuses effectively.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or Security team for further investigation.