How To Fix RSDA428 - Cannot connect to near-line provider &1

SAP Error Message - Details

• Message type: E = Error

• Message class: RSDA - BW Archiving: Messages

• Message number: 428

• Message text: Cannot connect to near-line provider &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSDA428 - Cannot connect to near-line provider &1 ?

  The SAP error message RSDA428 "Cannot connect to near-line provider &1" typically occurs when there is an issue with the connection to the near-line storage (NLS) provider configured in your SAP system. Near-line storage is used for archiving data that is not frequently accessed but still needs to be retained for compliance or other reasons.
  Causes:
  
  Configuration Issues: The near-line storage provider may not be properly configured in the SAP system.
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the near-line storage provider.
  Provider Unavailability: The near-line storage provider may be down or not running.
  Authorization Issues: The user or service account may not have the necessary permissions to access the near-line storage.
  Incorrect Parameters: The parameters set for the near-line storage provider may be incorrect or incomplete.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the configuration settings for the near-line storage provider in the SAP system. Ensure that all required parameters are correctly set.
  Use transaction code SARA to check the settings for the near-line storage.
  
  
  
  Test Connectivity:
  
  Check the network connection to the near-line storage provider. Ensure that the server is reachable from the SAP system.
  You can use tools like ping or telnet to test connectivity to the provider.
  
  
  
  Check Provider Status:
  
  Ensure that the near-line storage provider is up and running. If it is a third-party system, check its status and logs for any errors.
  
  
  
  Review Authorizations:
  
  Ensure that the user or service account used by the SAP system has the necessary authorizations to access the near-line storage.
  
  
  
  Check Logs:
  
  Review the SAP application logs (transaction SLG1) and the near-line storage provider logs for any error messages that could provide more context on the issue.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for the specific near-line storage provider you are using for any additional troubleshooting steps or configuration guidelines.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SARA: Archive Administration
  SLG1: Application Log
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to near-line storage.
  Documentation: Review the documentation for the specific near-line storage solution you are using, as different providers may have unique requirements or troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the issue causing the RSDA428 error message in your SAP system.