How To Fix RSBPCB_EXCEPTION003 - BPF: Send e-mail or create e-mail object failed

SAP Error Message - Details

• Message type: E = Error

• Message class: RSBPCB_EXCEPTION - BPC: BPF Message Class

• Message number: 003

• Message text: BPF: Send e-mail or create e-mail object failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSBPCB_EXCEPTION003 - BPF: Send e-mail or create e-mail object failed ?

  The SAP error message RSBPCB_EXCEPTION003 typically occurs in the context of Business Planning and Consolidation (BPC) when there is an issue with sending emails or creating email objects. This error can arise due to various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  SMTP Configuration Issues: The Simple Mail Transfer Protocol (SMTP) settings in the SAP system may not be configured correctly, preventing emails from being sent.
  Authorization Issues: The user or service account attempting to send the email may not have the necessary authorizations to perform this action.
  Email Address Format: The email address specified in the BPC settings may be incorrectly formatted or invalid.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the email server.
  Email Server Down: The email server itself may be down or experiencing issues.
  BPC Configuration: There may be issues with the BPC configuration related to email notifications.
  
  Solutions:
  
  
  Check SMTP Configuration:
  
  Go to transaction code SCOT in SAP and verify the SMTP settings.
  Ensure that the SMTP server address, port, and authentication details are correctly configured.
  
  
  
  Verify User Authorizations:
  
  Check the authorizations for the user or service account that is trying to send the email.
  Ensure that the user has the necessary roles and permissions to send emails.
  
  
  
  Validate Email Addresses:
  
  Review the email addresses being used in the BPC settings to ensure they are correctly formatted and valid.
  
  
  
  Test Network Connectivity:
  
  Use tools like ping or telnet to check if the SAP system can reach the email server.
  Ensure that there are no firewall rules blocking the connection.
  
  
  
  Check Email Server Status:
  
  Verify that the email server is operational and not experiencing downtime or issues.
  
  
  
  Review BPC Configuration:
  
  Check the BPC configuration settings related to email notifications and ensure they are set up correctly.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error or provide patches or updates.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for BPC and email configuration for detailed guidance.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SCOT (for SMTP settings), SOST (to view sent emails), and SU53 (to check authorization issues).
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.