How To Fix RSBPC_WEB_EXCEPTION017 - Virus scan profile is not configured correctly

SAP Error Message - Details

• Message type: E = Error

• Message class: RSBPC_WEB_EXCEPTION -

• Message number: 017

• Message text: Virus scan profile is not configured correctly

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSBPC_WEB_EXCEPTION017 - Virus scan profile is not configured correctly ?

  The SAP error message RSBPC_WEB_EXCEPTION017 indicates that there is an issue with the virus scan profile configuration in the SAP system. This error typically occurs when the system is trying to access or process files that require a virus scan, but the configuration for the virus scan profile is either missing or incorrect.
  Cause:
  
  Missing Virus Scan Profile: The virus scan profile may not be defined in the SAP system.
  Incorrect Configuration: The existing virus scan profile may not be configured correctly, leading to failures in scanning files.
  Incompatible Virus Scan Software: The virus scan software being used may not be compatible with the SAP system or may not be properly integrated.
  Authorization Issues: The user or process attempting to access the virus scan functionality may not have the necessary authorizations.
  
  Solution:
  
  
  Check Virus Scan Profile Configuration:
  
  Go to transaction code RSCONN01 in the SAP GUI.
  Check if a virus scan profile is defined and ensure it is correctly configured.
  If not, create a new virus scan profile or modify the existing one to ensure it meets the required settings.
  
  
  
  Verify Virus Scan Software:
  
  Ensure that the virus scan software is installed and running on the server.
  Check for compatibility with the SAP system version you are using.
  
  
  
  Review Authorizations:
  
  Ensure that the user or process has the necessary authorizations to access the virus scan functionality.
  Check the roles and profiles assigned to the user.
  
  
  
  Test the Configuration:
  
  After making changes, test the virus scan functionality to ensure that it is working correctly.
  You can do this by uploading a test file that should be scanned.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may provide additional guidance or patches related to this error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and authorizations, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: RSCONN01 (to manage virus scan profiles), RSCONN02 (to check connection settings).
  Documentation: Refer to the SAP Help Portal for documentation on virus scan integration and configuration.
  SAP Notes: Search for specific SAP Notes related to virus scanning issues, as they may provide fixes or workarounds.
  
  By following these steps, you should be able to resolve the RSBPC_WEB_EXCEPTION017 error and ensure that your virus scan profile is configured correctly.