How To Fix RSBPC_WEB_EXCEPTION015 - Virus scan profile is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: RSBPC_WEB_EXCEPTION -

• Message number: 015

• Message text: Virus scan profile is not active

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSBPC_WEB_EXCEPTION015 - Virus scan profile is not active ?

  The SAP error message RSBPC_WEB_EXCEPTION015 indicates that the virus scan profile is not active in the context of using the SAP Business Planning and Consolidation (BPC) web interface. This error typically arises when the system is configured to perform virus scanning on uploaded files, but the necessary virus scan profile is either not defined or not activated.
  Cause:
  
  Inactive Virus Scan Profile: The virus scan profile that is supposed to be used for scanning files is not active.
  Configuration Issues: There may be issues in the configuration of the virus scan settings in the SAP system.
  Missing Virus Scan Software: The required virus scanning software may not be installed or properly configured on the server.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Virus Scan Profile:
  
  Go to transaction code RSCONN01 in the SAP GUI.
  Check if a virus scan profile is defined and ensure it is active.
  If it is not active, activate the profile.
  
  
  
  Configure Virus Scan Settings:
  
  Navigate to the transaction RSCONN01 and ensure that the virus scan settings are correctly configured.
  Make sure that the connection to the virus scanning software is properly set up.
  
  
  
  Install/Configure Virus Scan Software:
  
  Ensure that the virus scanning software (like McAfee, Symantec, etc.) is installed on the server where the SAP system is running.
  Verify that the virus scan software is configured to work with SAP and that it is running properly.
  
  
  
  Check Authorization:
  
  Ensure that the user has the necessary authorizations to access the virus scan profile and perform the required actions.
  
  
  
  Restart Services:
  
  Sometimes, restarting the SAP services or the virus scan service can help in resolving temporary issues.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or notes related to virus scanning for any specific configurations or updates that may be required.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might provide additional insights or updates regarding this error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
  
  By following these steps, you should be able to resolve the RSBPC_WEB_EXCEPTION015 error and ensure that the virus scan profile is active and functioning correctly.