How To Fix RSBPC_WEB_EXCEPTION013 - No valid mail address found for user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: RSBPC_WEB_EXCEPTION -

• Message number: 013

• Message text: No valid mail address found for user &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSBPC_WEB_EXCEPTION013 - No valid mail address found for user &1 ?

  The SAP error message RSBPC_WEB_EXCEPTION013 indicates that there is no valid email address associated with the user specified in the error message. This typically occurs in the context of SAP Business Planning and Consolidation (BPC) when the system attempts to send an email notification or report to a user, but cannot find a valid email address in the user profile.
  Cause:
  
  Missing Email Address: The user profile in SAP does not have an email address assigned.
  Incorrect User ID: The user ID specified in the error message may be incorrect or not exist in the system.
  User Not Maintained: The user may not be properly maintained in the user management system.
  Authorization Issues: The user may not have the necessary authorizations to access the email functionality.
  
  Solution:
  
  
  Check User Profile:
  
  Go to the user management area in SAP (transaction code SU01).
  Enter the user ID mentioned in the error message.
  Check if the email address is filled in the "Address" tab. If it is missing, add a valid email address.
  
  
  
  Verify User ID:
  
  Ensure that the user ID is correct and exists in the system. If the user ID is incorrect, correct it in the relevant configuration or report.
  
  
  
  Maintain User Information:
  
  If the user is not maintained, create or update the user profile with the necessary information, including the email address.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to send and receive emails. This may involve checking roles and profiles assigned to the user.
  
  
  
  Test Email Functionality:
  
  After making the necessary changes, test the email functionality to ensure that the issue is resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SU01: User Maintenance
  SU10: Mass User Maintenance (if you need to update multiple users)
  
  
  
  Email Configuration: Ensure that the SAP system is properly configured to send emails. This may involve checking the SMTP settings in transaction code SCOT.
  
  
  Documentation: Refer to SAP Help documentation for more details on user management and email configuration.
  
  
  By following these steps, you should be able to resolve the error message RSBPC_WEB_EXCEPTION013 and ensure that users can receive email notifications as intended.