How To Fix RSAR397 - UD Connect connection data is not correct

SAP Error Message - Details

• Message type: E = Error

• Message class: RSAR - Data Transfer and Metadata Maintenance

• Message number: 397

• Message text: UD Connect connection data is not correct

What causes this issue?

BI Java connector '&V2&' is entered for source system &V1&. This is not
correct.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter the correct BI Java connector in table RSLOGSYSUDC.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSAR397 - UD Connect connection data is not correct ?

  The SAP error message RSAR397 indicates that there is an issue with the connection data for a UD (Universal Data) Connect. This error typically arises when there are problems with the configuration of the data source or the connection parameters used to establish the connection.
  Causes:
  
  Incorrect Connection Parameters: The connection parameters such as hostname, port, user credentials, or database name may be incorrect.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the target database or system.
  Authorization Issues: The user credentials provided may not have the necessary permissions to access the data source.
  Configuration Errors: The UD Connect configuration in the SAP system may not be set up correctly.
  Database Availability: The target database may be down or not accessible.
  
  Solutions:
  
  
  Verify Connection Parameters:
  
  Check the connection settings in the SAP system (transaction code: RSA1 for Data Warehousing Workbench).
  Ensure that the hostname, port, database name, and user credentials are correct.
  
  
  
  Test Network Connectivity:
  
  Use tools like ping or telnet to check if the SAP system can reach the target database server.
  Ensure that there are no firewall rules blocking the connection.
  
  
  
  Check User Authorizations:
  
  Verify that the user credentials used for the connection have the necessary permissions to access the database.
  Check the roles and authorizations assigned to the user in the target system.
  
  
  
  Review UD Connect Configuration:
  
  Go to the UD Connect settings in the SAP system and ensure that all configurations are correct.
  Check for any missing or incorrect settings.
  
  
  
  Database Status:
  
  Ensure that the target database is up and running.
  Check for any maintenance activities or outages that might affect connectivity.
  
  
  
  Consult Logs:
  
  Review the SAP application logs (transaction code: SLG1) for more detailed error messages that might provide additional context.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for UD Connect for detailed configuration steps and troubleshooting tips.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address known issues related to RSAR397.
  Community Forums: Engage with SAP community forums or user groups for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the RSAR397 error in your SAP environment.