How To Fix RMPS_GENERAL243 - Document status is incorrect

SAP Error Message - Details

• Message type: E = Error

• Message class: RMPS_GENERAL - Gen. Messages Classes Records Management for Public Sector

• Message number: 243

• Message text: Document status is incorrect

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RMPS_GENERAL243 - Document status is incorrect ?

  The SAP error message RMPS_GENERAL243, which states "Document status is incorrect," typically occurs in the context of SAP's Project System (PS) or related modules when there is an issue with the status of a document, such as a project, order, or other related objects. This error can arise due to various reasons, including:
  Causes:
  
  Incorrect Document Status: The document may be in a status that does not allow the action you are trying to perform (e.g., a project is closed or archived).
  Missing Authorizations: The user may not have the necessary authorizations to change the status of the document.
  Inconsistent Data: There may be inconsistencies in the data related to the document, such as missing or incorrect entries in related tables.
  System Configuration Issues: There may be configuration settings in the system that are not aligned with the expected document statuses.
  Workflow Issues: If the document is part of a workflow, it may be stuck in a particular status due to workflow errors.
  
  Solutions:
  
  Check Document Status: Review the status of the document in question. Ensure that it is in a status that allows the action you are trying to perform. You can do this by navigating to the document in the relevant transaction (e.g., CJ20N for projects).
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the action. This may involve checking roles and permissions in the user profile.
  Data Consistency Check: Run consistency checks on the relevant data. This may involve using transaction codes like SE38 to run reports that check for inconsistencies.
  Configuration Review: Consult with your SAP Basis or configuration team to review the settings related to document statuses. Ensure that they are set up correctly according to business requirements.
  Workflow Monitoring: If the document is part of a workflow, check the workflow logs for any errors or issues that may be causing the document to be stuck in a particular status.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CJ20N (Project Builder), CJ02 (Change Project), or others depending on the context of the document.
  SAP Documentation: Refer to SAP Help documentation for detailed information on document statuses and their implications in the Project System or other relevant modules.
  Support Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.