How To Fix RMPS_GENERAL030 - E-mail address of user &1 unknown

RMPS_GENERAL030 - Overview

• Message type: E = Error

• Message class: RMPS_GENERAL - Gen. Messages Classes Records Management for Public Sector

• Message number: 030

• Message text: E-mail address of user &1 unknown

What causes this issue?

You have assigned a user name in Customizing (table SCMGPARAM; parameter
PSMAILSD) that should be used as the e-mail address. However, this user
name &V1& is not known in the system.

System Response

It is not possible to send the e-mail.

How to fix this error?

Either create the user &V1& in the system and define a valid e-mail
address or create the correct user name in Customizing
(table SCMGPARAM; parameter PSMAILSD).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RMPS_GENERAL030 - E-mail address of user &1 unknown ?

  The SAP error message RMPS_GENERAL030, which states "E-mail address of user &1 unknown," typically occurs when the system is unable to find a valid email address for the specified user in the SAP system. This can happen in various scenarios, such as when trying to send notifications or alerts via email.
  
  Cause:
  
  Missing Email Address: The user profile for the specified user does not have an email address assigned.
  Incorrect User ID: The user ID provided in the error message may be incorrect or does not exist in the system.
  User Not Maintained: The user may not be properly maintained in the user master data.
  Email Address Format: The email address may be incorrectly formatted or invalid.
  
  
  Solution:
  
  
  Check User Master Data:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID mentioned in the error message and click on "Display."
  Check the "Address" tab to see if an email address is assigned. If not, add a valid email