How To Fix RH500 - *************New Hierarchy Maintenance**********************************


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RH - BW: Hierarchies ( basic functions )

  • Message number: 500

  • Message text: *************New Hierarchy Maintenance**********************************

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message RH500 - *************New Hierarchy Maintenance********************************** ?

    The SAP error message RH500 typically relates to issues encountered during the maintenance of organizational hierarchies in the SAP system, particularly in the context of Human Resources (HR) or Organizational Management (OM). The error message may indicate that there is a problem with the hierarchy structure, such as inconsistencies or missing data.

    Possible Causes:

    1. Data Inconsistencies: There may be inconsistencies in the hierarchy data, such as missing nodes or incorrect relationships between nodes.
    2. Authorization Issues: The user may not have the necessary authorizations to perform hierarchy maintenance.
    3. Technical Errors: There could be technical issues, such as problems with the database or the application server.
    4. Incorrect Configuration: The configuration settings for the hierarchy may not be set up correctly, leading to errors when trying to maintain it.
    5. Missing Master Data: Required master data (like positions, jobs, or organizational units) may be missing or incorrectly defined.

    Solutions:

    1. Check Data Consistency: Use transaction codes like OOCU (for Organizational Units) or OOSU (for Positions) to check for inconsistencies in the hierarchy. Ensure that all nodes are correctly defined and linked.
    2. Review Authorizations: Ensure that the user has the necessary authorizations to access and modify the hierarchy. This can be checked in transaction SU53 or by consulting with your security team.
    3. Technical Troubleshooting: If the issue seems to be technical, check the system logs (transaction SM21) for any related errors. You may also want to consult with your SAP Basis team to investigate any underlying technical issues.
    4. Configuration Review: Review the configuration settings related to the hierarchy in transaction SPRO. Ensure that all necessary settings are correctly configured.
    5. Master Data Check: Verify that all required master data is present and correctly defined. Use transactions like PPOME (for Organizational Management) to check the status of organizational units and positions.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as PPOME (for Organizational Management), OOCU, and OOSU.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address specific issues related to the RH500 error.
    • Documentation: Review SAP documentation related to Organizational Management and Hierarchy Maintenance for best practices and troubleshooting steps.

    If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support or consult with an SAP expert who specializes in HR or Organizational Management.

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