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Message type: E = Error
Message class: REXCJP - Localization Flexible Real Estate Japan
Message number: 396
Message text: Service Charge Key & doe snot exist
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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REXCJP396
- Service Charge Key & doe snot exist ?The SAP error message REXCJP396 indicates that a service charge key does not exist in the system. This error typically occurs in the context of project management or cost accounting when trying to process service charges related to projects or cost centers.
Cause:
- Missing Configuration: The service charge key you are trying to use has not been defined in the system.
- Incorrect Key: The service charge key entered may be misspelled or incorrect.
- Data Inconsistency: There may be inconsistencies in the master data or configuration settings related to service charges.
- Authorization Issues: The user may not have the necessary authorizations to access the service charge key.
Solution:
Check Configuration:
- Go to the configuration settings in SAP and verify if the service charge key exists.
- If it does not exist, you will need to create it. This can typically be done in the SPRO transaction under the relevant project or cost accounting settings.
Verify Key:
- Double-check the service charge key you are using for any typographical errors.
- Ensure that you are using the correct key as per the business requirements.
Master Data Review:
- Review the master data related to service charges to ensure that all necessary entries are correctly maintained.
- If you find any discrepancies, correct them accordingly.
Authorization Check:
- Ensure that the user has the necessary authorizations to access and use the service charge key.
- If needed, consult with your SAP security team to review and adjust user roles and permissions.
Consult Documentation:
- Refer to SAP documentation or help files for additional guidance on service charge keys and their configuration.
Contact Support:
- If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
Related Information:
SPRO
for configuration, SE11
for data dictionary, or SE16
for table data review.COSP
(CO Object: Cost Totals for Internal Postings) or COSS
(CO Object: Cost Totals for External Postings).By following these steps, you should be able to identify and resolve the issue related to the REXCJP396 error message in SAP.
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