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Message type: E = Error
Message class: REXCAJ - Adjustment Framework
Message number: 016
Message text: Correspondence started
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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REXCAJ016
- Correspondence started ?The SAP error message REXCAJ016, which states "Correspondence started," typically occurs in the context of the SAP system when there is an issue related to the processing of correspondence documents, such as invoices, statements, or other forms of communication generated by the system.
Cause:
- Duplicate Processing: The error may arise if there is an attempt to start correspondence that is already in process or has been initiated previously.
- System Lock: The system might be locked due to another user or process that is currently handling the correspondence.
- Configuration Issues: There may be configuration settings in the SAP system that are not correctly set up for the correspondence process.
- Data Integrity Issues: Missing or incorrect data in the master records or transaction data can lead to this error.
Solution:
- Check for Existing Correspondence: Verify if there is already an active correspondence process for the same document or entity. If so, wait for it to complete or resolve any issues with it.
- Release Locks: If the system is locked, check for any active sessions or processes that may be holding the lock. You may need to contact your SAP Basis team to release the lock.
- Review Configuration: Ensure that the configuration settings for the correspondence process are correctly set up. This may involve checking transaction codes related to correspondence settings.
- Data Validation: Check the relevant master data and transaction data for completeness and correctness. Ensure that all required fields are filled and that there are no inconsistencies.
- Consult Logs: Review the application logs or system logs for more detailed error messages that can provide additional context on the issue.
- SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches or updates.
Related Information:
If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team or consult with an SAP expert for further assistance.
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