How To Fix RETJP030 - The system can not retrieve the EI type of job info

SAP Error Message - Details

• Message type: E = Error

• Message class: RETJP - Error Messages for Retirement and Rehirement

• Message number: 030

• Message text: The system can not retrieve the EI type of job info

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RETJP030 - The system can not retrieve the EI type of job info ?

  The SAP error message RETJP030, which states "The system cannot retrieve the EI type of job info," typically occurs in the context of the SAP system when there is an issue related to job information retrieval, particularly in the area of Employee Information (EI) or job-related data.
  Causes:
  
  Missing Configuration: The error may arise if the necessary configuration for the Employee Information type is not set up correctly in the system.
  Data Inconsistency: There may be inconsistencies or missing data in the relevant tables that store job information.
  Authorization Issues: The user may not have the necessary authorizations to access the job information data.
  System Bugs: There could be a bug or issue in the specific version of SAP you are using that affects the retrieval of job information.
  Technical Issues: Problems with the underlying database or connectivity issues can also lead to this error.
  
  Solutions:
  
  Check Configuration: Ensure that the configuration for Employee Information types is correctly set up in the system. This may involve checking the relevant customizing settings in the SAP system.
  Data Validation: Validate the data in the relevant tables (e.g., infotype tables) to ensure that all necessary job information is present and correctly formatted.
  Authorization Check: Verify that the user encountering the error has the appropriate authorizations to access job information. This can be done by checking the user's roles and authorizations in the system.
  System Update: If the issue is due to a known bug, check for any available patches or updates from SAP that may resolve the issue.
  Consult Logs: Review system logs (transaction codes like SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check employee job information.
  Infotypes: Understand the relevant infotypes (e.g., Infotype 0000 for Actions, Infotype 0001 for Organizational Assignment) that may be related to job information.
  Documentation: Refer to SAP documentation or help files for more detailed information on configuring and troubleshooting Employee Information types.
  
  By following these steps, you should be able to identify and resolve the issue related to the RETJP030 error message in SAP.