How To Fix RETAIL_ST_CS_MSG018 - A system error occured while setting product internal status to Fail.

SAP Error Message - Details

• Message type: E = Error

• Message class: RETAIL_ST_CS_MSG -

• Message number: 018

• Message text: A system error occured while setting product internal status to Fail.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RETAIL_ST_CS_MSG018 - A system error occured while setting product internal status to Fail. ?

  The SAP error message RETAIL_ST_CS_MSG018 indicates that there was a system error while attempting to set the internal status of a product to "Fail." This error typically occurs in the context of SAP Retail, particularly when dealing with product master data or during the processing of product status updates.
  Possible Causes:
  
  Data Integrity Issues: There may be inconsistencies or missing data in the product master data that prevent the system from updating the status.
  Authorization Issues: The user may not have the necessary permissions to change the product status.
  System Configuration: There could be configuration issues in the SAP system that affect how product statuses are managed.
  Technical Errors: There may be underlying technical issues, such as database connectivity problems or system performance issues.
  Custom Code: If there are custom enhancements or modifications in the system, they might be causing unexpected behavior.
  
  Solutions:
  
  Check Product Data: Verify the integrity of the product master data. Ensure that all required fields are filled and that there are no inconsistencies.
  Review Authorizations: Ensure that the user attempting to change the product status has the necessary authorizations. Check the roles and permissions assigned to the user.
  System Logs: Check the system logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause of the issue.
  Configuration Review: Review the configuration settings related to product status management in SAP Retail. Ensure that they are set up correctly.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support for assistance. They can help diagnose any underlying technical issues.
  Debugging: If you have access to development tools, you may want to debug the process to identify where the error is occurring.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide guidance on similar issues.
  Documentation: Review the SAP documentation related to product master data management and status updates in SAP Retail for best practices and troubleshooting steps.
  Community Forums: Consider searching or posting in SAP community forums or user groups where other users may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the RETAIL_ST_CS_MSG018 error and implement a solution.