How To Fix RECPSF023 - No recipient with the specified role found

SAP Error Message - Details

• Message type: E = Error

• Message class: RECPSF - Correspondence Using Smart Forms

• Message number: 023

• Message text: No recipient with the specified role found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RECPSF023 - No recipient with the specified role found ?

  The SAP error message RECPSF023: No recipient with the specified role found typically occurs in the context of SAP workflows or when sending notifications. This error indicates that the system could not find a user or recipient assigned to a specific role that is required for the process you are trying to execute.
  Causes:
  
  Missing User Assignment: The user or recipient that should be assigned to the specified role is not maintained in the system.
  Role Configuration Issues: The role may not be correctly configured in the workflow or notification settings.
  Incorrect Role Definition: The role specified in the workflow or notification may not exist or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to be assigned to the role.
  Organizational Structure Changes: Changes in the organizational structure may have led to the removal or reassignment of users from roles.
  
  Solutions:
  
  
  Check Role Assignment:
  
  Go to the relevant transaction (e.g., PFCG for role maintenance) and verify that the user is correctly assigned to the role in question.
  Ensure that the role is active and properly configured.
  
  
  
  Review Workflow Configuration:
  
  Use transaction SWDD (Workflow Builder) to check the workflow definition and ensure that the roles are correctly defined.
  Verify that the workflow is correctly set up to assign tasks to the appropriate roles.
  
  
  
  Maintain User Master Data:
  
  Use transaction SU01 to check the user master data and ensure that the user is assigned to the correct organizational units and roles.
  
  
  
  Check Authorization:
  
  Ensure that the user has the necessary authorizations to perform the actions associated with the role.
  Use transaction SU53 to analyze authorization issues if the user is facing restrictions.
  
  
  
  Test with Different Users:
  
  If possible, test the workflow or notification with different users to see if the issue is specific to a particular user or role.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific workflow or notification to ensure that all prerequisites are met.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  PFCG: Role Maintenance
  SWDD: Workflow Builder
  SU01: User Maintenance
  SU53: Authorization Check
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Workflow Logs: Use transaction SWI1 to check workflow logs for more detailed error messages or information related to the workflow execution.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.