How To Fix RECABC053 - E-mail address not in user data - not possible to send

SAP Error Message - Details

• Message type: E = Error

• Message class: RECABC - Basis (Technical Objects - Library)

• Message number: 053

• Message text: E-mail address not in user data - not possible to send

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RECABC053 - E-mail address not in user data - not possible to send ?

  The SAP error message RECABC053 indicates that the system is unable to send an email because the recipient's email address is not found in the user data. This typically occurs when trying to send notifications or alerts via email from SAP, and the system cannot locate a valid email address for the user in question.
  Cause:
  
  Missing Email Address: The user profile in SAP does not have an email address assigned.
  Incorrect User ID: The user ID being referenced may not be correct or may not exist in the system.
  User Data Not Maintained: The user data may not have been properly maintained or updated in the SAP system.
  Email Address Format: The email address may be incorrectly formatted or invalid.
  
  Solution:
  To resolve the RECABC053 error, you can follow these steps:
  
  
  Check User Profile:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID that is causing the issue and click on the "Display" button.
  Check the "Address" tab to see if an email address is entered. If not, you will need to add a valid email address.
  
  
  
  Maintain User Data:
  
  If the email address is missing, click on the "Change" button and enter a valid email address in the appropriate field.
  Save the changes.
  
  
  
  Verify User ID:
  
  Ensure that the user ID you are trying to send the email to is correct and exists in the system.
  
  
  
  Check Email Format:
  
  Make sure that the email address is in the correct format (e.g., [e-mail]).
  
  
  
  Test Email Functionality:
  
  After updating the user profile, you can test the email functionality by triggering the email again to see if the issue is resolved.
  
  
  
  Consult with Basis Team:
  
  If the problem persists, consult with your SAP Basis team to check if there are any system-wide issues or configurations that might be affecting email sending capabilities.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance
  SU10: Mass User Maintenance (if you need to update multiple users)
  
  
  Email Configuration: Ensure that the SAP system is properly configured to send emails. This includes settings in transaction SCOT (SAPconnect Administration).
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to send emails if applicable.
  
  By following these steps, you should be able to resolve the RECABC053 error and successfully send emails from SAP.