How To Fix RA477 - Cannot determine segment information for local server

SAP Error Message - Details

• Message type: E = Error

• Message class: RA - Monitoring structure dialog message

• Message number: 477

• Message text: Cannot determine segment information for local server

What causes this issue?

The system is unable to determine segment information for the local
server. This is caused by an internal error.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your SAP consultant.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RA477 - Cannot determine segment information for local server ?

  The SAP error message RA477, which states "Cannot determine segment information for local server," typically occurs in the context of SAP's Revenue Accounting and Reporting (RAR) module. This error indicates that the system is unable to retrieve the necessary segment information for the local server, which can hinder the processing of revenue recognition or reporting tasks.
  Causes:
  
  Configuration Issues: The segment information may not be properly configured in the system. This could be due to missing or incorrect settings in the RAR configuration.
  Master Data Issues: There may be missing or incorrect master data related to the segments, such as profit centers or segments that are not properly defined or assigned.
  Authorization Issues: The user may not have the necessary authorizations to access the segment information.
  System Errors: There could be underlying system issues or inconsistencies in the database that prevent the retrieval of segment information.
  Transport Issues: If the system has recently undergone a transport of changes, it may not have been properly executed, leading to missing segment data.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the RAR module to ensure that all necessary segment information is correctly set up. This includes checking the settings for revenue recognition and segment reporting.
  Verify Master Data: Ensure that all relevant master data (e.g., profit centers, segments) is correctly defined and assigned. You can check the relevant tables in the SAP system to confirm that the data exists.
  User Authorizations: Verify that the user encountering the error has the appropriate authorizations to access the segment information. This may involve checking roles and permissions in the SAP system.
  System Consistency Check: Perform a consistency check on the database to identify any inconsistencies or errors that may be affecting the retrieval of segment information.
  Transport Management: If the issue arose after a transport, ensure that the transport was executed correctly and that all necessary objects were included. You may need to re-import the transport or check for missing objects.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the Revenue Accounting and Reporting module for detailed configuration and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the RA477 error in your SAP system.