How To Fix RA428 - Document module &1 does not exist in logon language &2

SAP Error Message - Details

• Message type: E = Error

• Message class: RA - Monitoring structure dialog message

• Message number: 428

• Message text: Document module &1 does not exist in logon language &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RA428 - Document module &1 does not exist in logon language &2 ?

  The SAP error message RA428 "Document module &1 does not exist in logon language &2" typically occurs when the system is unable to find a specific document module in the language that the user is currently logged in with. This can happen in various contexts, such as when trying to generate or display documents, reports, or forms that rely on specific language versions of templates or modules.
  Cause:
  
  Missing Document Module: The document module specified (indicated by &1) does not exist in the language specified (indicated by &2). This could be due to the module not being created or not being translated into the required language.
  Incorrect Language Settings: The user’s logon language may not match the available languages for the document module.
  Transport Issues: If the document module was recently transported from another system, it may not have been properly imported or activated in the target system.
  
  Solution:
  
  
  Check Document Module Existence:
  
  Verify if the document module exists in the system. You can do this by navigating to the relevant transaction (e.g., SE78 for SAPscript forms, SMARTFORMS for Smart Forms) and checking if the module is available in the required language.
  
  
  
  Create/Translate Document Module:
  
  If the document module does not exist in the required language, you may need to create it or translate it. This can involve copying the existing module and translating the text elements into the desired language.
  
  
  
  Change User Logon Language:
  
  If possible, change the user’s logon language to one that is supported by the document module. This can be done in the user profile settings.
  
  
  
  Check Transport Requests:
  
  If the document module was recently transported, ensure that the transport request was successfully imported and that all necessary objects are activated.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for specific instructions related to the document module in question.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SE78: For managing SAPscript forms and document modules.
  SMARTFORMS: For managing Smart Forms.
  SE63: For translation tools in SAP.
  
  
  
  Language Settings: 
  
  You can check and change your logon language in the SAP GUI settings or user profile.
  
  
  
  SAP Notes: 
  
  Check SAP Notes for any known issues or patches related to this error message.
  
  
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or development team for further investigation.