How To Fix RA302 - Failed to determine the system type (SAP / customer)

SAP Error Message - Details

• Message type: E = Error

• Message class: RA - Monitoring structure dialog message

• Message number: 302

• Message text: Failed to determine the system type (SAP / customer)

What causes this issue?

The system is unable to determine whether it is at a customer site or
if it is an SAP in-house system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact the SAP Hotline.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RA302 - Failed to determine the system type (SAP / customer) ?

  The SAP error message RA302, which states "Failed to determine the system type (SAP / customer)," typically occurs in the context of SAP's Revenue Accounting and Reporting (RAR) module. This error indicates that the system is unable to identify whether the configuration or data being processed is related to SAP standard settings or customer-specific settings.
  Causes:
  
  
  Configuration Issues: The system may not be properly configured to distinguish between SAP standard and customer-specific settings.
  Missing or Incorrect Data: There may be missing or incorrect entries in the configuration tables that define the system type.
  Authorization Issues: The user may not have the necessary authorizations to access certain configuration settings or data.
  Transport Issues: If the system has recently undergone a transport of configuration or data, it may not have been properly imported or activated.
  Version Compatibility: There may be compatibility issues between different versions of SAP components or modules.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the RAR