How To Fix RA116 - Unable to determine the name of MTE class from &

SAP Error Message - Details

• Message type: E = Error

• Message class: RA - Monitoring structure dialog message

• Message number: 116

• Message text: Unable to determine the name of MTE class from &

What causes this issue?

Internal error in the monitoring architecture.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact SAP AG.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RA116 - Unable to determine the name of MTE class from & ?

  The SAP error message RA116 "Unable to determine the name of MTE class from &" typically occurs in the context of SAP's monitoring and alerting infrastructure, particularly when dealing with the Monitoring and Alerting Infrastructure (MAI) or the SAP Solution Manager.
  Cause:
  This error usually arises when the system is unable to find or resolve the Management Technical Event (MTE) class associated with a specific monitoring object. The reasons for this could include:
  
  Configuration Issues: The MTE class may not be properly configured in the system.
  Missing or Incomplete Data: The system might be missing necessary data or configuration entries that define the MTE class.
  Transport Issues: If the MTE class was recently transported from another system, there may have been issues during the transport process.
  System Updates: Changes or updates to the system might have affected the MTE class definitions.
  
  Solution:
  To resolve the RA116 error, you can follow these steps:
  
  
  Check MTE Class Configuration:
  
  Go to transaction code RZ20 (CCMS Monitoring) or RZ21 (Define MTE Classes) to check the configuration of the MTE classes.
  Ensure that the MTE class in question is defined correctly and is active.
  
  
  
  Review Monitoring Setup:
  
  Verify that the monitoring setup for the specific component or application is correctly configured.
  Check if the relevant monitoring templates are assigned properly.
  
  
  
  Check for Missing Entries:
  
  Look for any missing entries in the relevant tables (e.g., TMC, TMC1) that define MTE classes and their attributes.
  
  
  
  Transport Issues:
  
  If the MTE class was recently transported, check the transport logs for any errors or warnings that might indicate issues during the transport.
  
  
  
  System Logs:
  
  Review system logs (transaction SM21) for any related errors or warnings that might provide additional context.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that might address this specific error or provide additional troubleshooting steps.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for Monitoring and Alerting Infrastructure for more detailed guidance on MTE classes and their configuration.
  
  
  
  Contact SAP Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: RZ20, RZ21, SM21
  SAP Notes: Always check the SAP Support Portal for the latest notes related to monitoring and MTE classes.
  Documentation: SAP Help Portal for Monitoring and Alerting Infrastructure.
  
  By following these steps, you should be able to identify and resolve the cause of the RA116 error in your SAP system.