How To Fix QST002 - Primary packaging material does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: QST - Stability Study

• Message number: 002

• Message text: Primary packaging material does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message QST002 - Primary packaging material does not exist ?

  The SAP error message QST002, which states "Primary packaging material does not exist," typically occurs in the context of quality management and material management within SAP. This error indicates that the system cannot find the specified primary packaging material in the database, which is necessary for processing a particular transaction, such as a quality inspection or production order.
  Causes:
  
  Material Master Data Missing: The primary packaging material has not been created in the material master.
  Incorrect Material Type: The material type assigned to the packaging material may not be appropriate for the intended use.
  Inactive Material: The material may exist but is marked as inactive or blocked in the system.
  Plant/Storage Location Issues: The material may not be available in the specified plant or storage location.
  Configuration Issues: There may be configuration issues in the system that prevent the recognition of the packaging material.
  
  Solutions:
  
  
  Check Material Master:
  
  Go to the Material Master (Transaction Code: MM03) and verify if the primary packaging material exists.
  Ensure that the material is created with the correct material type and is active.
  
  
  
  Create or Update Material:
  
  If the material does not exist, create it using Transaction Code: MM01.
  If it exists but is inactive, reactivate it or check the status.
  
  
  
  Verify Plant and Storage Location:
  
  Ensure that the material is assigned to the correct plant and storage location. You can check this in the material master data.
  
  
  
  Check Configuration:
  
  Review the configuration settings related to packaging materials in the SAP system. This may involve checking the settings in the relevant modules (e.g., MM, QM).
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or guidelines provided by your organization regarding the use of packaging materials in SAP.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM01 (Create Material), MM02 (Change Material), MM03 (Display Material), and QA32 (Quality Inspection).
  Material Types: Understand the different material types in SAP and their implications for packaging materials.
  Quality Management: Review the quality management processes in your organization to ensure that packaging materials are correctly integrated into these processes.
  
  By following these steps, you should be able to identify the cause of the QST002 error and implement the necessary solutions to resolve it.