How To Fix QS861 - QM characteristics and batch values cannot be compared

SAP Error Message - Details

• Message type: E = Error

• Message class: QS - QM: Master data

• Message number: 861

• Message text: QM characteristics and batch values cannot be compared

What causes this issue?

You cannot compare the results of the inspection characteristics and
the batch values, because <ZH>no link</> exists between the
characteristics.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If the "Batch valuation without material specification" indicator is
not set in <DS:SIMG.SIMG_CFMENUOLQSOQS1>Customizing</>, you must create
a material specification, in which the master inspection
characteristics are linked to the class characteristics in the batch
class.
If the "Batch valuation without material specification" indicator is
set, it is sufficient if the master inspection characteristics are
linked to the class characteristics in the batch class. In this case,
you do not need a material specification.
&Hints&
Check the SAP exit QMSP0002, if this is active in your system.
Depending on the programming of this exit, the prerequisites given
above may be obsolete.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QS861 - QM characteristics and batch values cannot be compared ?

  The SAP error message QS861, which states "QM characteristics and batch values cannot be compared," typically occurs in the context of Quality Management (QM) when there is an attempt to compare characteristics of a batch with the corresponding values defined in the system. This error can arise due to several reasons, and understanding the cause is essential for finding a solution.
  Causes of QS861 Error
  
  
  Mismatch in Characteristic Definition: The characteristics defined in the Quality Management module may not match the characteristics of the batch. This can happen if the batch was created with different characteristics or if the characteristics have been changed after the batch was created.
  
  
  Batch Classification Issues: If the batch is not classified correctly or if the classification does not include the necessary characteristics, the system will not be able to compare the values.
  
  
  Missing or Incorrect Data: If the batch does not have the required data for the characteristics being compared, or if the data is incorrect, this error can occur.
  
  
  Inconsistent Data Types: The data types of the characteristics in the batch and the characteristics defined in the QM module may not be compatible, leading to comparison issues.
  
  
  Solutions to QS861 Error
  
  
  Check Characteristic Definitions: Verify that the characteristics defined in the QM module match those of the batch. You can do this by checking the characteristic settings in the Quality Info Record or the Batch Master Record.
  
  
  Review Batch Classification: Ensure that the batch is classified correctly and that all necessary characteristics are included. You can check the classification view of the batch to confirm this.
  
  
  Update Batch Data: If the batch is missing values for certain characteristics, you may need to update the batch data to include the required information.
  
  
  Data Type Consistency: Ensure that the data types of the characteristics being compared are consistent. If there are discrepancies, you may need to adjust the definitions in the QM module or the batch.
  
  
  Consult Documentation: Review SAP documentation or help resources for any specific notes or guidelines related to the characteristics and batch comparison.
  
  
  SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration of your system.
  
  
  Related Information
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QA32 (Display Inspection Lot), QAC2 (Change Inspection Characteristic), and MSC2 (Change Batch) to help navigate and troubleshoot the issue.
  
  
  SAP Notes: Check for any SAP Notes related to the QS861 error message. SAP frequently releases notes that address known issues and provide solutions or workarounds.
  
  
  User Forums and Communities: Engage with SAP user communities or forums where similar issues may have been discussed. Other users may have encountered the same error and can share their solutions.
  
  
  By following these steps, you should be able to identify the cause of the QS861 error and implement a suitable solution.